FAQs

Fully modified disabled rooms are not available, however, most areas and facilities at the resort are accessible to disabled persons.

A valid government-issued photo ID or a valid passport is required at the time of check-in for all guests.

Yes, there is a small cost for extra rollaway beds, though baby cots and cribs are free of charge.

Check here for more information or contact Crowne Plaza Resort Saipan directly at (670) 234-6412 – 6414 or info.cprsaipan@ihg.com Supply is limited, so please enquire at the time of booking.

Kids stay free up to the age of 11 in existing beds (an additional charge applies if a rollaway bed is required). Check here for more information or contact Crowne Plaza Resort Saipan directly at (670) 234-6412 – 6414 or info.cprsaipan@ihg.com

All rooms have hairdryers. Irons & ironing boards are available upon request from Housekeeping.

All our guest rooms are non-smoking, but the resort has a dedicated area for smokers.

If you made a reservation using a third-party website please contact your service provider directly to make modifications to your reservation.

Crowne Plaza Resort Saipan’s standard check-in is from 3pm and check-out is 12:00pm, however, it may differ depending on the accommodation package you have booked. Please refer to your reservation confirmation for more information.

If you wish to book a late check-out (extend your check-out time), additional charges will apply and it is subject to availability. Please make a request at the time of booking.

Check here for more information.

It is possible to confirm an early check-in prior to the day of your reservation by paying an additional fee, though it is subject to availability. Early check-in may be provided free of charge on the day of your reservation if the room is ready earlier than 3pm, though is also subject to availability.

Check here for more information.

It is definitely possible to store your luggage with our concierge before check-in and after check-out for your convenience.

Please cancel prior to your stay to avoid a cancellation fee. Cancellation of your reservation is subject to the resort’s cancelation policy. Please note that for group reservations the policy is subject to each group’s accommodation contract.

Crowne Plaza Resort Saipan’s The Terrace buffet caters to a variety of tastes, including child-friendly dishes.

Yes, Crowne Plaza Resort Saipan offers room-service every day from 10.00 AM – 9.30 PM.

The dress code at the LE’SET DINNER SHOW and The Terrace requires collared shirts, bottoms, and shoes. No wet swimwear or towels. Guests can wear smart casual at Mai Teppanyaki, whilst relaxed casual is fine for The Marketplace and Mari Bar.

Crowne Plaza Resort Saipan’s The Terrace has vegetarian menu options. Should you require vegan menu items, please contact us upon your arrival, we are happy to assist you.

Although not mandatory, we recommend that you make a reservation in advance so as not to be disappointed!

Yes, pool towels are provided at the Pool Center

Self-parking is available in our main parking lot.

Our resort parking does not require a reservation and is free of charge.

Yes, the Bank of Hawaii ATM is available to guests in the Lobby, near the Front Desk.

Crowne Plaza Resort Saipan’s LE’SET DINNER SHOW is nightly at 6:30pm, every day except for Monday. Marvel at fire-eaters and graceful hula dancers from Micronesia and Polynesia as you enjoy your dinner.

Unfortunately, we don’t offer a free shuttle service from the airport, however, we can help you to get a taxi or reserve the airport shuttle bus. Please see our Location page for more information about how to get to the resort using a taxi or shuttle bus service.

Please see our Location page to learn more about how to get to our resort.

Crowne Plaza Resort Saipan is located in Garapan town Center, approximately 12.6km or 20 minutes’ drive away from Francisco C. Ada/Saipan International Airport.

All guests can access complimentary high-speed Wi-Fi during every stay.

At Crowne Plaza Resort Saipan’s restaurants and bars a 10% service charge is added to the dining fee.

Pets are not permitted on the resort property, however, guide dogs and helper dogs are accepted.

The following credit cards are accepted at our reception:
VISA, Master Card, JCB, AMEX, Diners Club, UC, DC, NICOS, UFJ, Orico, SAISON, Aeon Card, Debit card, Edy, UnionPay, Alipay, Wechat pay. The resort only accepts one-time payment. Two times payment, bonus payment, and revolving payment are not applicable.

Guests who book and stay at Crowne Plaza Resort Saipan will be able to earn and redeem points as well as other rewarding benefits available to IHG® Rewards Club members only. Check the offer here for more information. Please present your IHG ® Rewards Club Card or number if you wish to earn the points.

The Hafa Adai Joeten Shopping Area, Paseo de Marianas, DFS T Galleria and I Love Saipan stores are all located within a convenient 10-minute walking distance from Crowne Plaza Resort Saipan.

A selection of popular tour operators and conveniently located on the Lobby Level with a variety of tours and excursions of the offer. Tour offices for PMT/JTB, Saipan Adventures, Pau Pau Tours, Sky Tour, HIS, Tour Baksa, Rakuten, and Saipan Sunset Cruise are open daily.

In Saipan, the power plugs and sockets are plug Type A and Type B. The standard voltage is 110 volt and the frequency is 60 Hz.